Management Development Programme (MDP)

PROGRAMME OVERVIEW

The proposed Management Development Programme (MDP) aligns with the Manager of Managers level in the Leadership Pipeline model. It is designed to enable participants develop the ability to think strategically; manage multi-faceted stakeholder relationships; broaden the scope of their leadership capability in achieving business objectives by relying on others; and to take a systemic view of the organization through an understanding of functional inter-dependencies in the context of an insurance company and how these impact on organizational performance.

LEARNING OUTCOMES
  • Anticipate the impact of global or local trends, events and economic conditions on the business and plans accordingly
  • Understands the organization’s strengths and weaknesses as compared to competitors
  • Understands industry and market trends affecting the organization’s competitiveness
  • Articulate objectives and priorities consistent with the long-term interests of the organization
  • Be able to link various aspects of the business and understand the systemic impact of activities on one part on the whole
  • Be able to collaborate with others in achieving desired results
  • Be able to engages with stakeholders positively and confidently
  • Adapt behaviour that drives relationships with others that for achieving organizational objectives
  • Gain the support of stakeholders for ideas, proposals, projects and solutions
  • Be able to influence and develop the abilities of others through effective coaching and appropriate delegation of tasks
  • Develop confidence in the ability of others to be successful
  • Be able to make timely, well-informed and high quality business decisions, even in the face of uncertainty, by applying appropriate decision-making criteria and principles

 

CORE MODULES
  • Strategic Planning
  • Leadership and Emotional Intelligence
  • Operations Management
  • Mentorship Workshop
  • Management Simulation

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STRATEGIC PLANNING

 In this module, participants will learn to formulate, execute and monitor the strategic planning for their organization by assessing the current business environment, identifying strategic options for competitive advantage and applying strategy processes at the organizational and functional level.

MODULE CONTENTS

 Fundamentals of strategic planning

  • Developing organizational and functional strategy
  • Identifying strategic options
  • Formulating a strategic plan
  • Executing strategy
  • Monitoring and controlling strategy implementation
LEARNING OUTCOMES

 At the end of this module, participants should be able to:

 

  • Appreciate the relevance of strategic planning for organizations
  • Formulate and execute strategic plans to meet objectives
  • Apply strategy planning processes at an organizational and department level
  • Assess the business environment through SWOT analysis
  • Identify strategic options for long-term competitive advantage
  • Apply appropriate strategic planning models and implement strategies to deliver results

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LEADERSHIP AND EMOTIONAL INTELLIGENCE

This module will look at leadership through the ages and identify modern leadership trends, specifically in the business environment. It will explore the effect of leadership in an organization and ways for ensuring that participants can effectively lead in a diverse culture. It is increasingly recognized that to succeed in the new and rapidly changing world of business, technical competencies and cognitive or mental intelligence alone are no longer sufficient. Success requires inspiration, innovation, creativity, passion, an entrepreneurial spirit, trust, respect and happiness in the workplace; these relate to emotional intelligence. This module will enable delegates develop the ability to apply the principles of emotional and spiritual Intelligence in the workplace to improve individual, team and organizational performance.

MODULE CONTENTS
  • Leadership within context
  • Leadership theories and styles
  • Situational leadership
  • Applying emotional intelligence in the workplace
  • Leadership’s influence on organizational culture
  • Managing diversity within multicultural organizations

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LEARNING OUTCOMES
  • Determine their own and others’ inherent nature in order to understand individual needs, natural likes and dislikes, inherent talents and predictable skills and behaviours
  • Apply strategies to address ‘gaps’ and areas of difference both for self and for working with others
  • Gain critical insight into one’s own leadership style
  • Formulate and apply different types of influence tactics in different leadership situations
  • Propose effective leadership models designed for managing change and transformation
  • Be able to navigate complexities of multicultural organizations and the manage diversity in such contexts
  • Lead authentically and with integrity
  • Apply behavioural skills in context of self-awareness and emotional intelligence
  • Effectively manage their emotions
  • Align personal and organizational purpose
  • Identify values, attitudes and behaviours required for success in their personal life and in the business world
  • Apply principles of emotional and spiritual intelligence in the work place and improve individual, team and organizational performance
  • Develop a holistic personal development plan
OPERATIONS MANAGEMENT

The aim of this module is to highlight important issues in operations management; operations are central because they create and deliver products and services. Changes in the business environment, including increased cost-based competition, higher quality expectations and demand for more innovative service offerings, place increasing pressure on these operations. The module emphasizes that every organization is a system, with a number of component parts, which interrelate, interconnect and interact. In order to perform optimally, organizations need to create synergy and work in an integrated manner with all stakeholders.

MODULE CONTENT
  • Overview of operations management
  • Designing and planning operational processes
  • Systems thinking
  • Implementing and controlling operations
  • Quality management
  • Improving operational capabilities
  • CSR and ethics in operations
LEARNING OUTCOMES
  • Understand the relevance and strategic role of operations management
  • Understand how organizations create and deliver products by changing inputs into outputs using an “input-transformation-output” process
  • Recognize the alignment between organizational functions and operations management
  • Develop insight on the inter-dependencies between operational performance objectives (quality, speed, dependability, flexibility and cost)
  • Facilitate organizational processes that fit within a hierarchy of operations
  • Be able to implement best practice in supply chain management, Enterprise Resource Planning (ERP), lean synchronization, project and quality management
  • Understand the managerial issues associated with operational improvement
  • Be able to support operational decisions that consider that include social responsibility and ethical considerations

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MENTORSHIP WORKSHOP

This highly practical workshop is designed to provide delegates with a good understanding of mentorship both from the perspective of the mentor and the mentored. It will serve as a critical forerunner to the mentorship process that participants will go through over a six month period to ensure that they derive significant value from this process.

MODULE CONTENTS
  • Introduction to mentorship
  • The role of trust in mentorship
  • Mentorship models
  • Developing a mentorship plan
  • Mentorship skills
  • Developing an organizational mentorship programme

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LEARNING OUTCOMES
  • Be able to analyze the needs of your team members and design a people development plan
  • Develop mentoring and coaching abilities to be applied based on individual needs
  • Be able to differentiate between mentoring and coaching; and recognize when each should be applied.
  • Gain a better understanding yourself and improve your leadership skills
  • Gain knowledge and apply theories associated with mentoring and coaching
  • Identify the need for mentoring and coaching through discussions with the person to be mentored or coached
  • Develop mutually beneficial relationships with your employees
  • Develop a plan for individual mentoring and coaching
  • Apply the communication skills and techniques required of a mentor or coach
  • Be able to develop a plan for a mentorship programme in the workplace
  • Monitor a protégé’s progress and provide feedback in the workplace
MANAGEMENT SIMULATION WORKSHOP

This one-day workshop will be conducted using the Management Simulation, an industry specific board game that is designed to enhance participant’s strategic thinking capability and the understanding of the interrelationships between the functional aspects of their organization. Participants will be put in teams, with each team representing a company competing with others in the same market. The teams are expected to manage their company over four iterations, which will represent financial cycles. The results from these cycles will be cumulative, to enable each team assess its corporate performance in relation to others and thereafter re-strategize towards improving their performance in subsequent rounds.

Teams will have opportunity to see the financial position and performance of their organization and begin to appreciate the factors responsible for these outcomes. Facilitator led review sessions will be held after each cycle towards enhanced learning for the entire

LEARNING OUTCOMES
  • Understand the cross-functional relationships between functional departments of an organization
  • Understand exactly how different departments contribute to the bottom line of the organization
  • Navigate the challenges and realities of running an organization from the management’s perspective
  • Understand the importance and need for liquidity in business
  • Assess the impact of operational decisions on the company’s bottom line
  • Appreciate the conditions under which strategic decisions have to be made by management
  • Develop interpersonal and leadership skills
  • Understand the need for constant communication and collaboration between functional departments both at strategic planning and implementation phases
  • Understand team dynamics and development

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Or you can call us on (234)-1-453 0959