This skills course introduces human resource management principles and processes. Participants will become familiar with human resource management terminology, concepts, processes and principles, factors that contribute to the successful management of people in the work environment, why people behave as they do, motivation and conflict management principles, the role of organisational culture and reward systems, relevant legislation and group dynamics.
Participants will delve into the human resource management employee cycle by examining recruitment, selection and induction processes, training and development and managing the performance of team members by conducting one-to-one training and analysing employment relations.
NQF level: 3 and 4
Introduction to Human Resource Management