The aim of this course is to provide participants with guidelines to improve communication by enhancing business presentation skills. The course focuses on ways in which to verbally present information within a business environment. Verbal and non-verbal communication techniques that can be used to improve effective communication also form part of the course content. The course concludes with a section on how to become a good listener and effective ways in which hostility and questions can be handled during a business presentation.
NQF level: 4
Business presentation skills